About PANDORA
PANDORA is a perception, communications, and strategic marketing agency working with executives and organisations across markets.
Our work sits at the intersection of executive perception and reputation management, media relations and strategic communications, diaspora marketing and connected TV advertising, and narrative strategy.
We work with leaders who require precision, trust, and disciplined execution.
Job Summary
We are hiring a People Operations & Performance Executive to build and enforce internal systems that ensure PANDORA hires well, performs well, and operates with discipline.
This is not a traditional HR role. The role exists to hire exceptional people, ensure teams perform, maintain operational discipline, and track capability development.
The position combines HR leadership with light operational oversight and works closely with various Unit Managers.
Reporting Line
Reports to: Managing Director
Key Responsibilities
Recruitment & Hiring Systems
- Develop role scorecards and hiring criteria.
- Coordinate interviews and candidate evaluations.
- Maintain candidate pipelines.
- Conduct reference checks and candidate assessments.
Onboarding & Probation Management
- Design structured onboarding programs.
- Conduct 30/60/90-day performance reviews.
- Identify and address early performance risks.
Performance Management
- Coordinate quarterly performance reviews.
- Track KPIs across teams.
- Implement and manage performance improvement plans where necessary.
Capability Development
- Identify capability and skill gaps across teams.
- Coordinate learning initiatives and training opportunities.
- Maintain capability tracking dashboards.
Culture & Standards Enforcement
- Ensure company values and standards are upheld.
- Maintain professional discipline across teams.
- Protect and reinforce a high-performance culture.
Required & Preferred Qualifications
Required:
- 4–8 years of experience in HR, operations, or people management.
- Experience in consulting, agency, technology, or professional services environments.
- Demonstrated experience managing recruitment and performance systems.
Preferred:
- Experience building people systems in growing organisations.
- Experience working directly with senior leadership teams.
Skills & Competencies
- Intellectual curiosity
- Independent thinking
- Professional maturity
- Analytical mindset
- Strong organisational ability
- Ability to enforce standards
Compensation
Competitive based on experience (flexible negotiation).
Benefits & Perks
- Performance bonus (up to 15% annually)
- Professional development support
- Fully remote work structure
- Exposure to senior leadership
Working Hours
Full-Time
Application Deadline
Immediate hiring. Applications will be reviewed on a rolling basis until the position is filled.
How to Apply
Submit:
CV
Example of a hiring or performance framework previously used
Email: [email protected]
Subject Line: Application: People Operations & Performance Lead